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ARIZONA STATUTES AND CODES

28-4451

28-4451. Product liability; audits

A. Each manufacturer shall file with the director a copy of the delivery and preparation obligations required to be performed by a dealer before delivery of new motor vehicles to buyers. These delivery and preparation obligations constitute the dealer's only responsibility for the product liability as between the dealers and the manufacturer.

B. Any mechanical, body or parts defects arising from any express or implied warranties of the manufacturer constitute the manufacturer's product or warranty liability.

C. The manufacturer shall reasonably compensate an authorized dealer who performs work to rectify the manufacturer's product or warranty defects or delivery and preparation obligations.

D. The dealer shall furnish the purchaser of a new vehicle with a signed copy of the manufacturer's delivery and preparation requirements indicating that all of the requirements have in fact been performed.

E. The manufacturer shall pay the cost of the manufacturer's delivery, warranty and preparation requirements.

F. The manufacturer, factory branch, distributor or distributor branch may reasonably and periodically audit a new motor vehicle dealer to determine the validity of paid claims for dealer compensation or any charge-backs for warranty parts or service compensation. Audits shall only be for the one year period immediately following the date of the payment. This limitation does not apply if the manufacturer reasonably suspects fraud.

G. The manufacturer, factory branch, distributor or distributor branch shall reserve the right to reasonable periodic audits to determine the validity of paid claims for dealer compensation or any charge-backs for consumer or dealer incentives. Audits shall only be for a two year period immediately following the date of the payment. This limitation does not apply if the manufacturer reasonably suspects fraud.

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