110.1082 Telephone voice mail systems and telephone menu options systems. - Florida Statutes

110.1082 Telephone voice mail systems and telephone menu options systems.

   (1) No state employee shall utilize a voice mail system when the employee is at his or her regularly assigned work station where his or her telephone is functional and available for use, unless:

   (a) The device is in use, and/or;

   (b) Such voice mail system alerts the caller to, and provides the caller with access to a nonelectronic attendant; or

   (c) Such voice mail system automatically transfers the caller to a nonelectronic attendant.

   (2) Telephone menu options systems used by state agencies, departments, or other state government units will alert the caller to, and provide the caller with access to, a nonelectronic attendant.

   (3) Agency heads will ensure compliance with the provisions of this section.

History. s. 3, ch. 99-255.