Section 3-528 - Customer Council - Duties. - Maryland Statutes

§ 3-528. Customer Council - Duties.
 

(a)  Customer Council.- The Customer Council shall: 

(1) review the products and services of Maryland Correctional Enterprises; 

(2) advise the Chief Executive Officer on quality, availability, style, design, delivery, scheduling, and pricing; 

(3) recommend new products and services; 

(4) annually review the catalog of Maryland Correctional Enterprises products and recommend changes to improve the catalog; 

(5) recommend sales, marketing, and customer satisfaction initiatives; 

(6) annually review the Maryland Correctional Enterprises business plan; and 

(7) serve as a forum for raising and discussing issues related to any product or service offered by Maryland Correctional Enterprises. 

(b)  Chief Executive Officer.- The Chief Executive Officer shall present a summary of Customer Council activities and recommendations to the Management Council, as provided in § 3-521(b) of this subtitle following each meeting. 
 

[1999, ch. 324; 2005, ch. 124.]