§ 12-204. Step Two: Appeal to administrative head.
(a) In general.-
(1) Within 10 days after receiving a decision under § 12-203 of this subtitle, a grievant or a grievant's representative may appeal the decision in writing to the head of the grievant's principal unit or designee.
(2) An appeal shall include a copy of the decision being appealed.
(b) Duty of principal unit.- Within 10 days after receiving an appeal, the head of the principal unit or designee shall:
(1) review the grievance record; and
(2) confer with the grievant and they shall attempt to resolve the grievance.
(c) Decision and grant of remedy.- Within 10 days after the conference, the head of the principal unit or designee shall issue a written decision to the grievant and may grant any appropriate remedy under § 12-402(a) of this title.
[An. Code 1957, art. 64A, §§ 54, 55; 1993, ch. 10, § 2; ch. 20, § 1; 1996, ch. 347, § 1.]