§ 5-210. Representation of complainant; finality of decision; resolution of complaint.
(a) Representation of complainant.- A complainant may be represented during the complaint process by any person the complainant chooses.
(b) Finality of decision.-
(1) If a complainant fails to appeal a decision in accordance with this subtitle, the complainant is considered to have accepted the decision.
(2) A failure to decide a complaint in accordance with this subtitle is considered a denial from which an appeal may be made.
(c) Resolution of complaint.- Each party shall make every effort to resolve a complaint at the lowest level possible.
[1996, ch. 347, § 1.]