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MISSOURI STATUTES AND CODES

197.435. Complaint procedure.

Complaint procedure.

197.435. Any person wishing to make a complaint against ahome health agency licensed under the provisions of sections197.400 to 197.475 may file the complaint in writing with thedepartment setting forth the details and facts supporting thecomplaint. If the department determines the charges aresufficient to warrant a hearing to determine whether the licenseof the home health agency should be suspended or revoked, thedepartment shall fix a time and place for a hearing and requirethe home health agency to appear and defend against thecomplaint. A copy of the complaint shall be given to the homehealth agency at the time it is notified of the hearing. Thenotice of the hearing shall be given at least twenty days priorto the date of the hearing. The hearing shall be conducted bythe administrative hearing commission in accordance with theprovisions of chapter 621, RSMo.

(L. 1983 H.B. 51 ยง 7)

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