Section 21-1B-5 - Oversight of articulation programs; complaint procedures. - New Mexico Statutes

21-1B-5. Oversight of articulation programs; complaint procedures.

A.     The commission shall establish and maintain a process to monitor and improve articulation through frequent and systematic consultation with institutions.  Institutions shall monitor the progress of each transfer student and provide appropriate information to the student's originating institution.

B.     The commission shall establish a complaint procedure for transfer students who fail to receive credit for courses contained in a transfer module taken at another institution.  The commission may set standards for determining bona fide complaints, including a requirement that students follow institutions' internal procedures for resolving complaints prior to submitting them to the commission.  The commission shall investigate all articulation complaints and render decisions as to the appropriateness of the actions of the participants.

C.     Prior to December 31 of each year, the commission shall summarize all articulation complaints filed with the commission and the decisions of the commission with regard to those complaints.  For those complaints for which the commission finds merit, the commission shall calculate the number of credits refused at the receiving institution and recommend a corresponding reduction of legislative funding to the next session of the legislature.

D.     When a module becomes effective as provided in Subsection F of Section 21-1B-6 NMSA 1978, if a student's articulation complaint regarding courses contained in a module is upheld, the receiving institution shall reimburse the student the complete cost, including tuition, books and fees, of each course the student was required to repeat at the receiving institution.