8-8-12.1. Telecommunications bureau.
A. The "telecommunications bureau" is created in the utility division of the public regulation commission.
B. The telecommunications bureau shall:
(1) review disputes between telecommunications providers;
(2) investigate each complaint on an expedited basis;
(3) address other telecommunications-related duties as required by the New Mexico Telecommunications Act [Chapter 63, Article 9A NMSA 1978] and the commission; and
(4) recommend actions to the commission.
C. Each complaint shall be resolved by the commission within sixty days unless extended for good cause by an order of the commission or hearing examiner that states with specificity the reason for and length of the extension.