§ 131E-144.4. Notice to client. - North Carolina Statutes

§ 131E‑144.4.  Notice to client.

(a)        During the agency's initial evaluation visit or beforefurnishing services, a home care agency shall provide each client with thefollowing:

(1)        A copy of the declaration of home care clients' rights.

(2)        A copy of the agency's policies regarding clientresponsibilities as it relates to safety and care plan compliance.

(3)        The address and telephone number for information, questions,or complaints about services provided by the agency.

(4)        The address and telephone number of the section of theDepartment of Health and Human Services responsible for the enforcement of theprovisions of this Part.

(b)        Receipts for the declaration of home care clients' rightsand contact information required in this section shall be signed by the clientand shall be retained in the agency's files. (2005‑276, s. 10.40A(n).)