§ 58-39-20. Pretext interviews. - North Carolina Statutes

§ 58‑39‑20. Pretext interviews.

No insurance institution,agent, or insurance‑support organization shall use or authorize the useof pretext interviews to obtain information in connection with an insurancetransaction: Provided, however, a pretext interview may be undertaken to obtaininformation from a person or institution that does not have a generally orstatutorily recognized privileged relationship with the person about whom theinformation relates for the purpose of investigating a claim where, based uponspecific information available for review by the Commissioner, there is areasonable basis for suspecting criminal activity, fraud, materialmisrepresentation, or material nondisclosure in connection with the claim. (1981, c. 846, s. 1; 2003‑262,s. 2(1).)