47-18-5516 - Customer service. [Effective July 1, 2010.] - Tennessee Statutes

47-18-5516. Customer service. [Effective July 1, 2010.]

A provider that is required to be registered under this part shall maintain a toll-free communication system, staffed at a level that reasonably permits an individual to speak to a certified counselor, certified debt specialist or customer-service representative, as appropriate, during ordinary business hours.

[Acts 2009, ch. 469, § 1.]