56-7-3302 - Clear identification of material changes to provider manual. - Tennessee Statutes

56-7-3302. Clear identification of material changes to provider manual.

A health insurance entity shall ensure that any material change to the entity's previously-released provider manual shall be clearly identified in the following manner:

     (1)  Disclosing or identifying the change through the use of bold print or a font, or both, the bold print and a font being the same or larger size as the font generally used throughout the provider manual; and

     (2)  Disclosing or identifying the change through the use of a separately categorized communication associated with quarterly or annual updates to the provider manual and distributed via:

          (A)  Compact discs or other downloadable electronic media;

          (B)  An Internet web-accessible section associated with a web-accessible current version of the provider manual; or

          (C)  Written communication mailed directly to providers.

[Acts 2009, ch. 334, § 3.]