51.5-29 - Rights of clients. - Virginia Statutes

§ 51.5-29. Rights of clients.

The Commissioner shall establish written standards governing the rights ofclients of services provided by public or private agencies in accordance with§ 51.5-23. Each such public and private agency shall educate clients andstaff regarding those rights and shall provide a procedure to fairly andimpartially resolve conflicts and complaints about alleged violations ofthose rights. Each such agency shall make referrals consistent with theprovisions of 29 U.S.C. § 732.

(1985, c. 421, § 51.01-29; 1992, c. 755.)