56-484.23 - Provision of emergency call information. - Virginia Statutes

§ 56-484.23. Provision of emergency call information.

A. The MLTS provider of any multiline telephone system that is acquired orinstalled on or after July 1, 2009, commencing on the date of itsinstallation, shall maintain and operate the MLTS in a manner that ensuresthat each emergency call placed from any telephone station on the MLTSprovides either (i) calling party information to the 9-1-1 network thatconnects to the PSAP or (ii) an alternative method of providing call locationinformation.

B. Notwithstanding the requirements of subsection A, the MLTS provider of anymultiline telephone system using portable VoIP services that is acquired orinstalled on or after July 1, 2009, commencing on the date of itsinstallation, shall make all reasonable efforts to maintain and operate theMLTS in a manner that ensures that each emergency call placed from anytelephone station on the MLTS provides either: (i) calling party informationto the 9-1-1 network that connects to the PSAP or (ii) an alternative methodof providing call location information.

C. The MLTS provider shall arrange to update the automatic locationidentification database with appropriate master street address guide, validaddress and callback information corresponding to the calling partyinformation for each telephone station. Such updates shall be provided assoon as practicable for new MLTS installations or within one business day ofrecord completion of the actual changes for previously installed systems.When an MLTS provider obtains service through a MLTS service provider, theMLTS service provider shall be responsible for meeting this requirement.

(2007, c. 427; 2008, c. 853.)