51.14.340 - Ombudsman office -- Powers and duties. - Washington Statutes

Ombudsman office — Powers and duties.

The office of the ombudsman shall have the following powers and duties:

     (1) To act as an advocate for injured workers of self-insured employers;

     (2) To offer and provide information on industrial insurance as appropriate to workers of self-insured employers;

     (3) To identify, investigate, and facilitate resolution of industrial insurance complaints from workers of self-insured employers;

     (4) To maintain a statewide toll-free telephone number for the receipt of complaints and inquiries; and

     (5) To refer complaints to the department when appropriate.

[2007 c 281 § 5.]