Sec. 38a-584. (Formerly Sec. 38-174pp). Complaint system. - Connecticut Statutes

      Sec. 38a-584. (Formerly Sec. 38-174pp). Complaint system. (a) A dental plan organization shall establish and maintain a complaint system to provide reasonable procedures for the resolution of written complaints initiated by enrollees concerning dental plan services. The dental plan organization shall maintain records of all written complaints initiated by enrollees.

      (b) The commissioner may examine the complaint system of any dental plan organization, and if he determines that the system is not adequate he may require a revision of the complaint system.

      (P.A. 88-272, S. 8; P.A. 90-230, S. 99(c), 101.)

      History: P.A. 90-230 provided that "section 38-74pp of the general statutes, appearing on page 155 of volume 11 of the general statutes, revised to 1989, shall be known as section 38-174pp unless and until renumbered by the legislative commissioner"; Sec. 38-174pp transferred to Sec. 38a-584 in 1991.